Where do merchants to report credit card fraud?

Tony asked:


We made a charge back to the victm and sent a email to fraud guy, and im not sure what can i do for next step. Cops dont care about credit card fraud especially for a small amount like 550 dollars. The cost of posecution will be far more than just ignore it. So what can i do for it? Credit card company? Do they really refund me all charges? or do they really persue the case like this? we are just small business, 500 is a lot mean for us.

Rachel
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One Comment

  1. Brother Otter says:

    Rose

    Unfortunately, you don’t have many options that’ll get results without spending more money than you’ve lost.
    One option might be Small Claims Court. Check about filing fees in your area.

    All the credit card company will do is handle the refund to the mischarged person. They won’t likely pursue the fraudster in this chase for what, to them, is a small amount.

    You may be able to file the charge on your business insurance as a theft. And you may be able to report it on your taxes as a theft or bad debt; check with your accountant.

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